The independent appliance repair shop across the West
Appliance Repair Across Six Western States
We fix refrigerators, washers, dryers, ovens and dishwashers in homes across six Western states, and we're a family shop working out of Las Vegas. Fridge warm by morning? Washer stuck mid-cycle with a drum full of water? Oven that heats to nothing? Tell us the symptom and we'll sort out the fix. We work on all major brands. Call us or send the quote form.
Call (800) 712-6387- Real people on the phone
- 7 days a week
- Quote in writing before any work
Taking calls until 5:00 PM PT
What's giving you trouble?
Find your appliance below, or skip it and describe the problem by phone.
Won't cool, or freezing everything
Fridge running warm, or icing over
Won't drain, spin, or fill
Washer stopping mid-cycle or leaking
Runs but won't dry
Dryer with no heat, or three cycles to get there
Takes forever to dry, or smells hot
Usually the vent, not the dryer
Dishes coming out dirty
Dishwasher not draining or not cleaning
Won't hold temperature
Oven running cold, hot, or uneven
Burners won't light or stay lit
Gas or electric range and cooktop
Find us in your state
Popular metros
Why homeowners pick a local independent shop
| Ben's Appliance Service | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Quote in writing before a wrench comes out | ✓ | ✕ | ✕ |
| Phones answered by people, every day | ✓ | ✕ | ✓ |
| Gas and electric, all major brands | ✓ | ✓ | ✕ |
| No manufacturer targets to hit | ✓ | ✕ | ✓ |
| Crews familiar with homes like yours | ✓ | ✕ | ✓ |
Homeowners on how the visit went
“The written quote listed the part number. I checked it online and the price was fair. Hired.”
Diane R.Stockton, CA“Stove igniter clicked forever and never lit. Fixed on the first visit with zero drama.”
Pete C.Reno, NV“A different company said replace the fridge. These folks fixed a relay and it has run six months since.”
Gloria M.Gilbert, AZQuick answers before you call
Do you cover my town?
We're based in Las Vegas and cover homes across six Western states. Coverage depends on the day and the route. Call us with your city and ZIP, and we'll tell you straight whether we can reach you and roughly when.
Which brands do you work on?
All the major residential brands you'd find in a kitchen or laundry room. We're an independent shop, not tied to any manufacturer. Have the model and serial handy from the door frame or drawer edge, and we'll bring likely parts along.
How soon can someone come out?
Often within a day or two, sooner when a route opens near you. Water leaks and warm refrigerators move up the list. Call us early and ask about the same-day board before it fills for the afternoon.
Should I repair this or buy new?
Depends on age, the failed part, and how the rest of the machine looks inside. Our tech will lay out both paths after testing. If a unit is near the end, we'll tell you rather than sell you a repair.
What should I do before you arrive?
Clear a path to the appliance and pull it out a bit if it's safe. Unplug anything sparking or smoking. Note the error code and when it shows up. Keep pets in another room so the tech can work without a helper.
How it works
- Step 1
Tell us what it's doing
Ring us or fill in the form, and describe the noise, the smell, the error code and the brand. Small details help us load the right parts before we ever knock on your door.
- Step 2
We come look
Our tech tests the machine instead of guessing. You hear what failed and why, in plain words. Then you decide whether repairing it makes sense or replacing it makes more sense.
- Step 3
Repair and retest
Approved work gets done, often on the same visit. We run a full cycle before packing up, wipe down the area, then show you what changed so nothing surprises you next week.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- We know hard waterValley water leaves scale on everything, and we see it in clogged dishwasher jets and crusted washer valves. Water heaters groan, too. We check for mineral buildup out of habit, because around here it's usually part of the story.
- Swing-shift friendlyNot everybody is home at ten in the morning. We schedule around night shifts and split shifts, and around long commutes. Tell us the window that actually works for your household and we'll aim for it.
- Independent, not steeredNobody pays us to push a brand. We service all major makes as an independent shop, so our advice on repair versus replace comes from what we saw inside your machine.
- Straight talk on old unitsSome appliances aren't worth another part. We'll say so. If a repair is likely to buy you real time, we'll say that too, and let you pick from there.
- All major brands, gas & electricFrom Whirlpool and GE to Samsung, LG, Bosch and KitchenAid, serviced independently.
- Straight answersIf it isn't worth repairing, we'll say so, often right on the phone.
Coverage
A broken appliance never gets cheaper on its own
Call us or submit the quote form today, because these things rarely improve on their own. A warm fridge spoils groceries. A leaking washer soaks drywall and subfloor, and a dryer packed with lint is a fire worry. Small failures also tend to drag other parts down with them, so get it looked at now.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →