The independent appliance repair shop across the West
Microwave Repair — Book a Visit Today
We repair microwaves, countertop and built-in, and the fix usually starts with a phone call to us. They quit in a handful of ways. The plate spins but nothing gets warm, or the door latch sticks and the whole thing plays dead. Sparks jump inside the cavity. An over-the-range unit starts howling because the fan bearing has gone dry. Under the hood are high-voltage parts that hold a charge even unplugged, so this is one repair we'd rather you didn't poke at. Our visit starts with questions, then a look at the door switches, magnetron circuit, control board, and vent path. We tell you what we find in plain words, including when a unit isn't worth fixing. We're a family shop, we work swing hours, and we repair all major brands.
Call (800) 712-6387- Real people on the phone
- 7 days a week
- Quote in writing before any work
Taking calls until 5:00 PM PT
The microwave symptoms we hear most
- It runs but my food stays cold Magnetron, high-voltage diode, or capacitor failure
- Sparks and popping inside Burnt waveguide cover, chipped cavity paint, or stray metal arcing
- Nothing happens when I shut the door Door latch assembly or interlock switch out of adjustment
- The fan over my stove roars now Dry blower bearing, loose fan wheel, or clogged grease filter
- Buttons do whatever they want Failed membrane keypad or control board
Safe things to check first
Worth a look before you call — sometimes it saves you the visit.
- 1Try a different outlet or reset the breaker to rule out lost power.
- 2Heat one cup of water for two minutes and see if it comes out warm.
- 3Pull the grease filters on an over-the-range unit and check them for buildup.
- 4Look at the door edges and latch hooks for cracks or grime keeping it from closing square.
Guides & troubleshooting
Why homeowners pick a local independent shop
| Ben's Appliance Service | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Quote in writing before a wrench comes out | ✓ | ✕ | ✕ |
| Phones answered by people, every day | ✓ | ✕ | ✓ |
| Gas and electric, all major brands | ✓ | ✓ | ✕ |
| No manufacturer targets to hit | ✓ | ✕ | ✓ |
| Crews familiar with homes like yours | ✓ | ✕ | ✓ |
Homeowners on how the visit went
“Two visits, one for diagnosis, one with the ordered part. Both on time, both explained clearly.”
Hannah B.Stockton, CA“My tenants dealt with them directly and the whole repair happened without me leaving work.”
Victor A.Reno, NV“The dryer vent was packed solid. Airflow now is night and day, and towels dry in one cycle.”
Joyce E.Gilbert, AZMicrowave Repair — quick answers
Is a microwave worth repairing?
Sometimes yes, sometimes no. Built-in and over-the-range units are usually worth a look, because replacing them means cabinet and vent work. Countertop models depend on what failed. We'll tell you honestly which side of that line yours falls on.
Why can't I open it up myself?
The capacitor inside can hold a serious charge long after you unplug the unit. That's not a scare story, it's just how the high-voltage side works. Discharging it takes the right tool and the habit of using it. Leave the cover on and call us.
Does hard water affect a microwave?
Not directly. Our dry-then-humid swings do, though. Steam from cooking plus swamp cooler moisture can corrode door switch contacts and rust the cavity floor near seams. Wiping the interior dry after heavy steaming helps more than people expect.
My microwave hums loudly but heats fine. Problem?
Often it's the cooling fan or, on over-the-range models, the vent blower. A dry bearing gets loud before it seizes. Heating keeps working until the magnetron overheats and shuts down. Better to check it early than after a shutdown.
Can you fix a built-in microwave in place?
Usually. Most repairs happen with the unit pulled forward on its mounts or partly out of the cabinet. We bring what's needed to support it safely. If a part has to be ordered, we reinstall it secure before we leave.
How long does a repair visit take?
Many take one appointment once we know the failed part. Diagnosis is quick. If a control board or magnetron needs ordering, we come back to install. Call us and describe the symptom, and we can guess at parts ahead of time.
How it works
- Step 1
Tell us what it's doing
Ring us or fill in the form, and describe the noise, the smell, the error code and the brand. Small details help us load the right parts before we ever knock on your door.
- Step 2
We come look
Our tech tests the machine instead of guessing. You hear what failed and why, in plain words. Then you decide whether repairing it makes sense or replacing it makes more sense.
- Step 3
Repair and retest
Approved work gets done, often on the same visit. We run a full cycle before packing up, wipe down the area, then show you what changed so nothing surprises you next week.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- We know hard waterValley water leaves scale on everything, and we see it in clogged dishwasher jets and crusted washer valves. Water heaters groan, too. We check for mineral buildup out of habit, because around here it's usually part of the story.
- Swing-shift friendlyNot everybody is home at ten in the morning. We schedule around night shifts and split shifts, and around long commutes. Tell us the window that actually works for your household and we'll aim for it.
- Independent, not steeredNobody pays us to push a brand. We service all major makes as an independent shop, so our advice on repair versus replace comes from what we saw inside your machine.
- Straight talk on old unitsSome appliances aren't worth another part. We'll say so. If a repair is likely to buy you real time, we'll say that too, and let you pick from there.
- All major brands, gas & electricFrom Whirlpool and GE to Samsung, LG, Bosch and KitchenAid, serviced independently.
- Straight answersIf it isn't worth repairing, we'll say so, often right on the phone.
Microwave Repair
Small faults become big ones on a schedule of their own
Describe the symptoms and we'll book the visit — takes about a minute.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →