The independent appliance repair shop across the West
Appliance Guides — Understand the Fault Before You Book
Our techs wrote these the way they explain things at the kitchen table: what the symptom points to, which checks are safe, and when to book.
Call (800) 712-6387- Real people on the phone
- 7 days a week
- Quote in writing before any work
Taking calls until 5:00 PM PT
All guides
- A Refrigerator That Won't Cool
- When a Washer Won't Drain or Spin
- Dryer Runs But Never Gets Hot
- Dishwasher Leaving Dishes Dirty
- When the Oven Lies About Its Temperature
- Gas Burner Won't Light
- Freezer Frosting Over
- Microwave Runs But Food Stays Cold
- Ice Maker Stopped Making Ice
- One Cold Element on an Electric Cooktop
- Two Cycles for One Load
- Is an Older Refrigerator Worth Repairing? How to Decide
- Repair or Replace a Washing Machine
- Dryer Repairs That Make Sense, and the Ones That Don't
- Dishwasher Repair or Replace
- Wall Oven and Range Repairs That Make Sense to Do
- Chest and Upright Freezers
- Repairing a Built-In Microwave
- How Hard Water Quietly Shortens an Appliance's Life
- How Often a Dryer Vent Really Needs Cleaning
- The Coil-Cleaning Habit That Saves Refrigerators
- The Dishwasher Filter Most Homes Never Clean
- Smell Gas Near the Stove? Do These Things, in This Order
- An Appliance Keeps Tripping the Breaker
- How the Seasons Wear on Home Appliances
How it works
- Step 1
Tell us what it's doing
Ring us or fill in the form, and describe the noise, the smell, the error code and the brand. Small details help us load the right parts before we ever knock on your door.
- Step 2
We come look
Our tech tests the machine instead of guessing. You hear what failed and why, in plain words. Then you decide whether repairing it makes sense or replacing it makes more sense.
- Step 3
Repair and retest
Approved work gets done, often on the same visit. We run a full cycle before packing up, wipe down the area, then show you what changed so nothing surprises you next week.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- We know hard waterValley water leaves scale on everything, and we see it in clogged dishwasher jets and crusted washer valves. Water heaters groan, too. We check for mineral buildup out of habit, because around here it's usually part of the story.
- Swing-shift friendlyNot everybody is home at ten in the morning. We schedule around night shifts and split shifts, and around long commutes. Tell us the window that actually works for your household and we'll aim for it.
- Independent, not steeredNobody pays us to push a brand. We service all major makes as an independent shop, so our advice on repair versus replace comes from what we saw inside your machine.
- Straight talk on old unitsSome appliances aren't worth another part. We'll say so. If a repair is likely to buy you real time, we'll say that too, and let you pick from there.
- All major brands, gas & electricFrom Whirlpool and GE to Samsung, LG, Bosch and KitchenAid, serviced independently.
- Straight answersIf it isn't worth repairing, we'll say so, often right on the phone.
Guides
Recognize your symptom in one of these?
Read first if it helps. When it is time, booking takes about a minute.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →