The independent appliance repair shop across the West
Appliance Repair in Pasadena — Local Techs, One Call
We repair major home appliances in Pasadena, and you can call us or send the quote form to get on the schedule. Pasadena homes run the gamut: a 1920s Craftsman near Bungalow Heaven, a condo off Colorado Boulevard, a ranch house up toward Altadena. The appliances inside them break in all the same ways. We're a family shop, and we answer the phone like neighbors do. Tell us what the machine is doing, whether that's clicking, a puddle, a smell, or an error code that showed up out of nowhere. We work on all major brands as an independent service, and we keep swing-shift hours because most folks can't take a weekday off.
Call (800) 712-6387- Real people on the phone
- 7 days a week
- Quote in writing before any work
Taking calls until 5:00 PM PT

What's giving you trouble in Pasadena?
Find your appliance below, or skip it and describe the problem by phone.
Won't cool, or freezing everything
Fridge running warm, or icing over
Won't drain, spin, or fill
Washer stopping mid-cycle or leaking
Runs but won't dry
Dryer with no heat, or three cycles to get there
Takes forever to dry, or smells hot
Usually the vent, not the dryer
Dishes coming out dirty
Dishwasher not draining or not cleaning
Won't hold temperature
Oven running cold, hot, or uneven
Burners won't light or stay lit
Gas or electric range and cooktop
Appliance repair in Pasadena, the local picture
We repair washers, dryers, fridges, and dishwashers in Pasadena, and one call to us gets a family tech to your door. Pasadena homes keep us busy. One call is a 1920s bungalow off Lake Avenue where the laundry hookups sit in a tight back porch. The next is a condo near Old Pasadena with a stacked washer-dryer wedged in a closet. Different houses, same complaints: a dryer that runs warm but never dries, a fridge sweating water into the crisper drawer, a dishwasher that leaves white film on every glass. That film is usually mineral scale, and we see plenty of it here. We're an independent shop working on all major brands, so nobody from a call center shows up. We carry common belts, valves, igniters, and door switches on the truck, and a lot of repairs finish in one visit. If your machine quit mid-cycle, tell us what you heard and smelled when you call. That usually points us at the part before we arrive.
Pasadena ZIPs & nearby cities we cover
From Pasadena we cover 91101, 91104, 91105, and 91107, plus neighbors in Glendale, El Monte, and East Los Angeles.
- 91117
- 91121
- 91123
- 91124
- 91125
- 91126
- 91129
- 91182
- 91184
- 91185
- 91188
- 91189
Nearby cities we also cover
Why homeowners in Pasadena pick a local independent shop
| Ben's Appliance Service | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Quote in writing before a wrench comes out | ✓ | ✕ | ✕ |
| Phones answered by people, every day | ✓ | ✕ | ✓ |
| Gas and electric, all major brands | ✓ | ✓ | ✕ |
| No manufacturer targets to hit | ✓ | ✕ | ✓ |
| Crews familiar with homes like yours | ✓ | ✕ | ✓ |
Homeowners on how the visit went
“Freezer frost was an inch thick. He fixed the heater, explained the airflow, and the frost never came back.”
Ellen D.Stockton, CA“Honest about what they could not fix, which made me believe everything else they said.”
Marcus L.Reno, NV“Washer would not drain with a load of soaked towels inside. They moved the visit up when I explained.”
Judy P.Gilbert, AZAppliance repair in Pasadena — quick answers
How soon can someone get to my house in Pasadena?
Usually within a day or two. Call us and we'll give you the next open window. We also book later slots for folks who work swing shifts and can't take a morning off. If your fridge is warm, say so first, because we try to move food emergencies up.
Do you drive past Pasadena to other towns?
Yes. Glendale is about six miles out, El Monte and Los Angeles under nine, and we run as far as Downey. Give us your ZIP when you call and we'll tell you straight whether that day's route reaches you or if it's the following visit.
How do quotes and pricing work?
You approve a written quote before any work starts: visit, parts and labor. No surprises on the invoice.
Which brands do you repair?
As an independent shop we service every major brand, from Whirlpool and GE to LG, Samsung, Bosch and Frigidaire, gas and electric alike.
How it works
- Step 1
Tell us what it's doing
Ring us or fill in the form, and describe the noise, the smell, the error code and the brand. Small details help us load the right parts before we ever knock on your door.
- Step 2
We come look
Our tech tests the machine instead of guessing. You hear what failed and why, in plain words. Then you decide whether repairing it makes sense or replacing it makes more sense.
- Step 3
Repair and retest
Approved work gets done, often on the same visit. We run a full cycle before packing up, wipe down the area, then show you what changed so nothing surprises you next week.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- We know hard waterValley water leaves scale on everything, and we see it in clogged dishwasher jets and crusted washer valves. Water heaters groan, too. We check for mineral buildup out of habit, because around here it's usually part of the story.
- Swing-shift friendlyNot everybody is home at ten in the morning. We schedule around night shifts and split shifts, and around long commutes. Tell us the window that actually works for your household and we'll aim for it.
- Independent, not steeredNobody pays us to push a brand. We service all major makes as an independent shop, so our advice on repair versus replace comes from what we saw inside your machine.
- Straight talk on old unitsSome appliances aren't worth another part. We'll say so. If a repair is likely to buy you real time, we'll say that too, and let you pick from there.
- All major brands, gas & electricFrom Whirlpool and GE to Samsung, LG, Bosch and KitchenAid, serviced independently.
- Straight answersIf it isn't worth repairing, we'll say so, often right on the phone.
What we cover in Pasadena
A broken appliance never gets cheaper on its own
A part on its way out usually takes something more expensive with it. Getting started takes about a minute.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →