The independent appliance repair shop across the West
Appliance Repair in Thousand Oaks — Local Techs, One Call
We repair home appliances in Thousand Oaks, and you can call us or send the quote form to get started. Ben's Appliance Service is a family shop that answers the phone and shows up. Homes here run from older Conejo Valley ranch houses to newer builds, so we see tired old motors and control boards that stopped talking to each other. Fridge, washer, dryer, dishwasher, oven, range. Tell us the sound, the smell, the error code. We work swing-shift hours, because not everybody is home at ten in the morning. Independent repair on all major brands, and we'll sort out the next step with you.
Call (800) 712-6387- Real people on the phone
- 7 days a week
- Quote in writing before any work
Taking calls until 5:00 PM PT

What's giving you trouble in Thousand Oaks?
Find your appliance below, or skip it and describe the problem by phone.
Won't cool, or freezing everything
Fridge running warm, or icing over
Won't drain, spin, or fill
Washer stopping mid-cycle or leaking
Runs but won't dry
Dryer with no heat, or three cycles to get there
Takes forever to dry, or smells hot
Usually the vent, not the dryer
Dishes coming out dirty
Dishwasher not draining or not cleaning
Won't hold temperature
Oven running cold, hot, or uneven
Burners won't light or stay lit
Gas or electric range and cooktop
Appliance repair in Thousand Oaks, the local picture
We repair dryers, refrigerators, dishwashers and the rest of the big appliances in Thousand Oaks homes, and you can book us by calling us. Most calls start the same way: a dryer running warm but not hot, a fridge humming all night that still sits at 50 degrees, glasses coming out of the dishwasher with grit on them. We're a family shop with first names on the van, and we'll tell you plain what we find. Hard water is part of life here. It leaves scale on heating elements, clogs the little inlet screens on washers, and wears valves out slowly, so we look at that before we start swapping parts. The city runs about 129,000 people and the neighborhoods stretch from 91320 out toward the 91301 side, so we plan routes and you're not stuck waiting all day. Swing-shift hours help if you work late or can't get away from the office. When you call, tell us the noise, the smell, or the error code, and we'll bring the likely parts.
Thousand Oaks ZIPs & nearby cities we cover
From Thousand Oaks we cover 91320, 91358, 91301 and 91302, plus nearby Simi Valley and Oxnard.
- 91372
- 91376
- 91377
- 93011
- 93012
- 93020
- 93021
- 93062
- 93064
- 93065
- 93094
- 90263
Nearby cities we also cover
Why homeowners in Thousand Oaks pick a local independent shop
| Ben's Appliance Service | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Quote in writing before a wrench comes out | ✓ | ✕ | ✕ |
| Phones answered by people, every day | ✓ | ✕ | ✓ |
| Gas and electric, all major brands | ✓ | ✓ | ✕ |
| No manufacturer targets to hit | ✓ | ✕ | ✓ |
| Crews familiar with homes like yours | ✓ | ✕ | ✓ |
Homeowners on how the visit went
“Wall oven is fifteen years old and they still sourced the part in three days.”
Vera K.Stockton, CA“The tech talked me OUT of a repair that would not have lasted. You do not forget that kind of honesty.”
Art B.Reno, NV“Washer error code meant nothing to me. He knew it on sight and had it cleared in under an hour.”
June C.Gilbert, AZAppliance repair in Thousand Oaks — quick answers
How soon can someone come out in Thousand Oaks?
Usually within a day or two, and we hold evening slots for folks who can't take time off work. Call us with your ZIP and the symptom. If the part is a common one, we'll have it with us on the first visit.
Do you drive out past Thousand Oaks?
Yes. Simi Valley is about 7.5 miles away and we're over there often. Oxnard, Santa Clarita and Valencia are all on our regular runs. Just say so when you book and we'll slot you into that side of the route.
How do quotes and pricing work?
You approve a written quote before any work starts: visit, parts and labor. No surprises on the invoice.
Which brands do you repair?
As an independent shop we service every major brand, from Whirlpool and GE to LG, Samsung, Bosch and Frigidaire, gas and electric alike.
How it works
- Step 1
Tell us what it's doing
Ring us or fill in the form, and describe the noise, the smell, the error code and the brand. Small details help us load the right parts before we ever knock on your door.
- Step 2
We come look
Our tech tests the machine instead of guessing. You hear what failed and why, in plain words. Then you decide whether repairing it makes sense or replacing it makes more sense.
- Step 3
Repair and retest
Approved work gets done, often on the same visit. We run a full cycle before packing up, wipe down the area, then show you what changed so nothing surprises you next week.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- We know hard waterValley water leaves scale on everything, and we see it in clogged dishwasher jets and crusted washer valves. Water heaters groan, too. We check for mineral buildup out of habit, because around here it's usually part of the story.
- Swing-shift friendlyNot everybody is home at ten in the morning. We schedule around night shifts and split shifts, and around long commutes. Tell us the window that actually works for your household and we'll aim for it.
- Independent, not steeredNobody pays us to push a brand. We service all major makes as an independent shop, so our advice on repair versus replace comes from what we saw inside your machine.
- Straight talk on old unitsSome appliances aren't worth another part. We'll say so. If a repair is likely to buy you real time, we'll say that too, and let you pick from there.
- All major brands, gas & electricFrom Whirlpool and GE to Samsung, LG, Bosch and KitchenAid, serviced independently.
- Straight answersIf it isn't worth repairing, we'll say so, often right on the phone.
What we cover in Thousand Oaks
A broken appliance never gets cheaper on its own
A part on its way out usually takes something more expensive with it. Getting started takes about a minute.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →